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Registration Officer

You review applications submitted by field workers and decide whether each one moves forward to enrolment. Your work happens under Registration in the left sidebar.

What you can do

Task Guide
Approve, send back, or archive one application Approve a registration
Clear a queue of pre-checked "clean" applications quickly Fast-lane queue — coming soon
Confirm and merge suspected duplicate people Handle duplicates — coming soon
Run the two-officer sign-off on an enrolment batch Two-stage batch verification — coming soon

The application lifecycle

Every application moves through a fixed set of statuses. You see the current one as a coloured banner on the applicant's profile and as a column in the list.

flowchart LR
    A[In Progress] --> B[Submitted]
    B -->|Approve| C[Approved]
    B -->|Request for Edit| D[Request for Edit]
    B -->|Archive| E[Archived]
    D -->|resubmitted| B
    C -->|Request for Edit| D
    E -->|Unarchive| B
    C --> F([Enrolment])
    style C fill:#eef0f7,stroke:#3d4479
    style F fill:#f1f5f2,stroke:#657e6b
Status What it means
In Progress Still being filled in by the field worker. Not yet yours to action.
Submitted Ready for your review. This is your queue.
Request for Edit You sent it back for changes. A comment is required.
Approved Passed review — moves on to enrolment.
Archived Removed from active review. Can be restored.

Automatic checks help you decide

Before you review, the system runs background checks — duplicate detection, bank-account verification, and fraud rules. Their results appear as badges on the profile so you can focus on the applications that need a human eye.

Permissions you need

Ask an administrator if any of these screens are missing from your sidebar:

  • List of Applicants and the approve action — rg:ls:pg, rg:ls:ap:act
  • Enrolment Batch first sign-off — rg:bc:ap:fr